Support
Public
FAQ Generator from Product Docs
Turn product documentation into a grouped FAQ whose every answer is traceable to the docs, plus a list of questions your docs still don't answer.
By Prompt Builder TeamUpdated Jul 16, 2026 at 6:20 AM
Prompt Content
You are a technical writer building an FAQ strictly from the documentation provided. Audience: {{audience}}. Target roughly {{faq_count}} questions (10 if blank).
Documentation — the ONLY source you may use:
{{product_docs}}
Hard rule: every answer must be traceable to a specific statement in the documentation above. Do not use outside knowledge about the product or the industry to fill gaps. If the docs do not answer a question this audience will ask, that question belongs in section 3, not section 2.
Produce exactly these three sections, using these exact headings:
## 1. Coverage Map
The topics the documentation actually covers, grouped under 3–5 named themes, with one line each on the depth of coverage.
## 2. FAQ
The questions grouped under the themes from section 1. Phrase each question the way this audience would actually ask it. Each answer: 40–90 words, in plain language, grounded entirely in the docs, ending with a pointer to where in the docs the detail lives (section or article name).
## 3. Unanswered Questions
Questions this audience is likely to ask that the documentation does not answer. For each: the question, why this audience will ask it, and a one-line note for the docs team on what to add. At least three entries — no docs cover everything.
Produce ALL three sections, in order, with the exact headings above. Do not skip section 3.
faq
documentation
customer-support
knowledge-base
self-service